How do I make a complaint?
We hope you never have to make a complaint however we know that we don’t always get things right. If you feel we have fallen short of your expectations and have not delivered on what we promised. We would love to work with you on the matter at hand.
We work actively with you to resolve every complaint to your satisfaction. Our aim is to have all complaints resolved within 10 workings days. Occasionally it can take longer up to 28 days, don’t worry we will keep you updated throughout the process.
By Phone: 0333 733 5025
Our Dedicated team are available Monday to Friday 9am -5.00pm.
By Email: complaints@wastemanaged.co.uk
Please ensure you provide us with account number, business name & address, your name, and contact number.
By Portal: https://my.everythingmanaged.co.uk/login – You can submit a complaint through your My Everything portal.
Webchat
Our dedicated team will be able help guide you through the process of raising a complaint (please note this is for guidance and questions not to raise a formal complaint)
Webform
If you would like to formally notify us, please complete the form below outlining the nature of your complaint. A member of our dedicated team will contact you within 1 business day to walk through the complaint in more detail.
What happens next
One of our dedicated customer complaints agents will contact you within 24hrs of receipt to discuss the complaint in more detail.
Complaints Form
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